FAQs
How long does it take to deliver an order?
We provide shipping all over Pakistan through Skynet. Deliveries can take 3-5 business days.Bridal Wear delivery times are determined after reviewing your requirements and the season of delivery.
What if the product varies?
Zelo ensures that the product descriptions and photographs provided on this web site are accurate and life-like. Whilst the reproduction of colors and styles contained on the photographs shown on this web site are as accurate as image and photographic processing will allow, Zelo. do not accept responsibility for slight variances in color or style.
Can I cancel the order?
You can cancel the order before the order has been shipped.
Can I amend my order?
Any amendments can be suggested within 24 hours from the receipt of the order. Any amendment to the original order after 24 hours may be subject to additional charges which will be determined after reviewing the requested changes.
Can I return the order?
Visit Return & Exchange Policy
How shall I make the payment?
Following are the payment options available for your convenience:
Cash On Delivery
How do track my order?
On dispatch, you will be provided a Tracking ID for your order through email and SMS. You can log on to Skynet website for local order respectively, insert you’re tracking ID and track your order
